About

Mitusha Arya is a highly skilled Conversational AI professional with a passion for developing and training conversational experiences and solutions using NLP techniques across various platforms. She has extensive experience in building and implementing chatbots for industries such as banking, pharmaceuticals, and e-commerce, and has designed AI-powered chatbot solutions for websites, customer service ticketing, FAQs, and prototypes for clients. Mitusha is proficient in designing codeless Dialogflow chatbots, conversation AI, voice bots, virtual assistants for websites or other platforms, and customizing chat widgets, and adding rich messages like images, quick replies, carousel, videos, etc. She has a strong background in ReactJS (React Redux), NodeJS, JavaScript, HTML5, CSS, Python, SQL, MongoDB, and Material-UI. She is also skilled in using tools such as GitHub, Postman, Jira, Google Analytics, and Firebase. In addition to her technical skills, Mitusha is a Women Techmakers Ambassador and has a keen interest in Conversational AI, Chatbots, Virtual Assistants, and Voice Technologies. She has written several technical articles on these topics, which can be found on her Medium page. With 5.78 years of relevant experience, Mitusha is currently working as a Software Engineer at quickwork. She has previously worked at datamatics as a Software Engineer and at teleperformance as a Data Scientist Intern. Mitusha holds a Bachelor of Engineering degree in Biomedical Engineering from the University of Mumbai. She is a highly motivated individual who is passionate about her work and strives to stay up-to-date with the latest technologies and trends in the field of Conversational AI.